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Support

We're here to help

Need assistance with our iOS apps or have questions about our development services? We're committed to providing excellent support to all our users and clients.

Email Support: support@softvoxdev.com
Business Inquiries: office@softvoxdev.com
Company: SoftVox Development S.R.L.
Selimbar, Sibiu County, Romania
Response Time: We typically respond to support requests within 24-48 hours during business days (Monday-Friday, 9 AM - 6 PM EET).

Frequently Asked Questions

How do I report a bug in your app?
Please email us at support@softvoxdev.com with a detailed description of the issue, including your device model, iOS version, and steps to reproduce the problem.
Can you develop a custom iOS app for my business?
Yes! We offer custom iOS app development services. Contact us at office@softvoxdev.com with your project details and we'll get back to you with a proposal.
Do you provide app maintenance and updates?
Absolutely. We offer ongoing maintenance, updates, and feature enhancements for all our apps. Reach out to discuss your specific needs.
How can I request a refund?
For App Store purchases, refunds are handled directly through Apple. You can request a refund in your App Store account or contact Apple Support. For direct purchases, email us at support@softvoxdev.com.